Automotive Answering Service
Tailored services for the automotive sector
Our team of dedicated automotive receptionists provide seamless support where you need it most
Telephone Answering
A dedicated receptionist to answer the calls you can't get to
AI Receptionist
Fully automated answering with optional escalation to real people
Live Chat
Outsource some or all of your chats to trained agents
Trusted by the UK's leading automotive brands
Capture every opportunity in the most
cost-effective way possible
Your UK-based, hand-picked receptionist is on hand whenever you need, providing outstanding service on your behalf.
The right receptionist from our specialist automotive team superpowered by AI
From dealerships to EV providers and everything in between, we'll pair you with a receptionist who knows your world
Deliver exceptional customer experiences at every touchpoint
Create smoother journeys for customers, helping you build loyalty and long-term revenue
Scalable support in line with demand
Remain agile and manage costs with flexible support as and when you need it
Reduce 'the noise' so you can focus on what you do best
Keep your core team working efficiently without distraction, we'll look after the rest
Be open around the clock & grow faster
Gain a competitive edge by capturing more new business - even in your sleep as we're here for you 24/7
Telephone Answering
Ready and waiting to answer your calls is your dedicated Moneypenny Receptionist, supported by AI. Based within our specialist automotive team, they know the industry inside out and understand the value in every call. Briefed by you, they'll answer calls exactly as if based in your business, book services and test drives on your behalf, drop qualified leads into your CRM system and more - impressing your customers with every interaction.
Maximise every
opportunity
Capture every lead by always being available
Stay
agile
Operate a seamless and efficient business whilst keeping overheads to an absolute minimum
Look more
professional
Smarten up your front of house and ensure outstanding service delivery
AI Receptionist
Where real people roll out the red carpet, our AI Receptionist is the ideal solution for more routine calls that don't always require the human touch. Perfect for fulfilling tasks like Lead Qualification, Service or Test Drive Scheduling, FAQ Handling, Call Routing, Data Collection and Dispatching, instantly and accurately. With optional escalation to your people or ours built in, our AI Receptionist combines efficiency with exceptional value.
Live Chat
Our one-stop Live Chat solution is designed specifically for the needs of busy businesses like yours. We combine gold standard software with the support of real people to help you maximise every penny you spend on your marketing budget and ensure your campaigns are working as hard as possible. Simple to set up and easy to manage, handle as many or as few chats as you can, and trust us to take care of the rest.
Get ahead of
competitors
58% of chats resulting in a new enquiry
Win new
customers faster
Proven to generate 6x more engagement with website visitors
Satisfy your
audience
Customers are increasingly expecting chat to be available on your website
Get your quote from the UK’s #1 provider today
Next steps:
- The very best people & AI technology
- Thousands of businesses on board
- Unmatched sector expertise
- Award-winning culture
Receive calls from us seamlessly into Microsoft Teams
Our unique integration means we’ll be able to read your real-time status information and transfer calls through to you and your colleagues via the platform itself.
Caller rings to speak to a member of your team
We answer
We read your Teams status to see if you're available
The call is seamlessly transferred
The home of passionate & can-do people
We all know that, at the end of the day, businesses are collections of people with their own ambitions and quirks (note the treehouse projecting our own playful spirit across ‘The Middle' here at Moneypenny!). We made the decision very early in our journey to only employ people who put heart and warmth into everything they do. The result is a team of automotive receptionists, who we trust to bring a smile to every conversation and consider individual needs with care. We believe what we offer really helps businesses work better. When you lend your receptionist the keys to your business, we'll treat it like our own. We won't let you down. We will make you shine.
Moneypenny's UK head office: the place all of our receptionists call home.
Integrated with all your software favourites
Whether it's your CRM, dealer management system, diary or payment platform, we can integrate with all the systems you already use. From native integrations to third-party tools like Zapier – or even direct links – we’ll make sure everything is plugged in seamlessly, so enquiries are captured, appointments are booked, and your pipeline keeps moving.
FAQs
How will Moneypenny deal with members of our team if they're working remotely?
This isn't a problem whatsoever - we'll have a diary with all your colleagues' names and numbers to hand. Call handling instructions can be tailored differently for each employee; whether that's transferring calls to landlines or mobiles, or sending messages immediately via email or SMS.
Am I tied into an ongoing contract?
How will you ensure our data is protected?
Does Moneypenny provide a 24-hour service?
How quickly can we be set up?
Can I integrate your service with other systems I use?
This isn't a problem whatsoever - we'll have a diary with all your colleagues' names and numbers to hand. Call handling instructions can be tailored differently for each employee; whether that's transferring calls to landlines or mobiles, or sending messages immediately via email or SMS.
Get your quote today
You could be briefing your Moneypenny Receptionists today. Call 0333 009 8345.