Answering Service
Your callers will love us
We don’t just answer calls. We're you, when you can't be. Flawlessly fulfilling caller needs, leaving you free to focus on growth.
UK-based. Trusted by 10,000s of businesses.
Discover telephone answering
Qualify calls into leads
Have AI answer calls
Outsource switchboard calls
Schedule appointments on calls
Take payments on calls
Cover out-of-hours calls
Build a CX team
Get in touch with us today
What to expect:
- The very best people & AI technology
- Thousands of businesses on board
- Unmatched sector expertise
- Award-winning culture
Just some of the jobs we take care of
From quick queries to complex conversations, by voice or text, our people deliver so much more than your average receptionist:
The role of AI across our business
Increasingly, our human-sounding AI Receptionist makes light work of everyday calls, freeing our people to use their expertise and judgment on the more complex. Behind the scenes, powerful proprietary AI tools like KnowledgeBase and MessageMaker are superpowering conversations by surfacing key information faster and creating accurate summaries in real time. Whether you’re a start-up, a growing business, or a global brand, this blend of brilliant people and smart AI delivers exceptional, on-brand experiences at every moment.
AI Receptionist
Delivers consistent, emotionally intelligent responses at scale
KnowledgeBase
Surfaces key information instantly making every call faster and smoother
MessageMaker
Auto-drafts full and accurate summaries ready to be shared instantly
Real People + AI
Deliver seamless customer experiences for your business 24/7
About us
Born in 2000, most people in the UK have spoken to Moneypenny. Few realise it.
25+
years as the
#1 provider
1000
UK and US team
members
10,000s
of businesses
on board
40,000+
calls handled
every day
Collaborating with
Get in touch with us today
What to expect:
- The very best people & AI technology
- Thousands of businesses on board
- Unmatched sector expertise
- Award-winning culture